Professional water damage restoration, mold remediation & structural drying serving Hilo and surrounding communities in Hawaii.
Every restoration service you need, delivered by certified professionals who know the Hilo area.
Comprehensive water mitigation using proven protocols to halt damage quickly. We address the water source, extract standing water, begin structural drying, and prevent mold growth — all within hours of your call.
Professional basement flooding response with rapid water removal, dehumidification, and antimicrobial treatment. Our crews restore flooded basements quickly to prevent mold growth and structural damage.
Professional drying and dehumidification using LGR and desiccant dehumidifiers paired with high-velocity air movers. We monitor progress daily with moisture meters to ensure complete drying throughout your property.
IICRC-certified mold remediation and removal using containment barriers, HEPA filtration, and antimicrobial treatment. We eliminate visible mold, address hidden growth, and restore healthy indoor air quality.
Professional leak detection and repair using state-of-the-art technology. Our technicians locate concealed water sources with precision, then repair the cause to prevent further damage to your property.
Complete fire and smoke damage restoration including soot removal, odor elimination, structural cleaning, and full rebuild. We address smoke penetration in walls, HVAC systems, and hidden spaces.
Hazardous sewage cleanup with proper PPE, contamination containment, and EPA-compliant disposal. We extract sewage, sanitize all affected surfaces, and apply antimicrobial treatments to eliminate bacteria and pathogens.
Industrial-strength structural drying with continuous moisture mapping and equipment adjustment. We target trapped moisture in wall cavities, subfloors, and structural framing to prevent long-term damage.
Full-service water damage restoration backed by IICRC certification and advanced equipment. From emergency extraction to complete rebuild, we handle every phase of the restoration process under one roof.
Professional mold testing and inspection services that go beyond surface-level checks. We collect air and surface samples, analyze moisture patterns, and deliver detailed reports with clear next steps.
Comprehensive flood damage cleanup for homes affected by storms, rising water, and flash flooding. We remove standing water, sanitize contaminated surfaces, and restore damaged structures safely and thoroughly.
Full-service commercial water damage restoration with the capacity and expertise to handle properties of any size. We work around your business hours to minimize downtime and revenue loss.
Professional water removal services using high-capacity extraction equipment. Our crews eliminate standing water from carpets, hardwood, crawl spaces, and basements quickly to minimize property damage.
Emergency burst pipe cleanup with rapid water extraction and structural drying. We respond fast to minimize damage from broken, frozen, or failed plumbing — removing water and beginning restoration immediately.
Complete storm damage restoration for properties affected by heavy rain, flooding, wind, and fallen trees. We handle water extraction, structural repairs, roof tarping, and full interior restoration.
Complete odor removal using industrial deodorization equipment and techniques. We treat structural materials, fabrics, and HVAC systems to eliminate persistent odors caused by water damage and contamination.
Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.
Professional crawl space restoration including water removal, mold remediation, insulation replacement, and vapor barrier installation. We eliminate moisture problems that threaten your home structural integrity.
Detailed water damage evaluation using advanced diagnostic tools. We map moisture migration patterns, assess structural integrity, classify water categories, and provide transparent cost estimates for restoration.
Emergency water damage response any time, day or night. Our teams carry extraction pumps, dehumidifiers, and air movers to begin mitigation on the first visit and minimize total damage to your property.
Hilo property owners know that Hawaii weather can be unpredictable — heavy rain, sudden storms, and temperature swings all create water damage risks. With 49,368 residents depending on dry, safe homes, Mystic Relief & Construction provides emergency restoration services built to handle everything from slow leaks to catastrophic flooding. We carry equipment rated for the worst-case scenario.
Rapid extraction, strategic dehumidifier placement, and continuous moisture monitoring are not optional in Hilo — they are essential. Our HI crews evaluate every water loss with local conditions in mind, deploying the right combination of air movers, dehumidifiers, and air scrubbers to achieve optimal drying. That science-based approach saves Hilo homeowners time and money.
We are committed to delivering exceptional restoration services that protect your property and your health.
Our restoration crews hold IICRC certifications in water damage restoration, mold remediation, and structural drying. Your property is in the hands of trained, credentialed professionals.
We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.
Water damage does not wait for business hours and neither do we. Our emergency crews are on call around the clock to begin extraction and drying the moment you call.
When mold is present, our IICRC-certified crews follow strict containment and removal protocols. We eliminate the mold, treat the source, and verify clearance with post-remediation testing.
We work with all major insurance carriers, handle the documentation and adjuster coordination, and bill your insurer directly so you never have to chase paperwork during a crisis.
Answers to the most frequently asked restoration questions from Hilo property owners.
Water damage restoration costs in Hilo typically range from $1,200 to $5,000 for standard residential projects and $5,000 to $15,000 or more for extensive damage. Factors include the category of water (clean, gray, or black), the affected area, materials damaged, and whether mold remediation is needed. We provide free on-site assessments with detailed, written estimates before any work begins.
Absolutely. Crawl space and basement water damage are among the most common calls we receive in Hilo, HI. Our crews are equipped with submersible pumps for standing water removal, vapor barriers for crawl space encapsulation, and commercial drying equipment sized for below-grade spaces. We also identify and address the source of intrusion to prevent recurrence.
Most homeowners insurance policies in Hilo cover sudden and accidental water damage such as burst pipes and appliance failures. Gradual damage from neglected maintenance is typically excluded. We work directly with all major insurance carriers in Hawaii, handle the documentation and adjuster coordination, and bill your insurer directly so you can focus on getting your life back to normal.
Our mold prevention protocol for Hilo properties includes rapid water extraction within the first hour, strategic placement of commercial air movers and LGR dehumidifiers, application of antimicrobial treatments to affected surfaces, and continuous monitoring of moisture levels until readings return to normal. Speed is the single most important factor in preventing mold growth after water damage.
Untreated water damage in Hilo properties can lead to mold growth that causes respiratory issues, allergic reactions, and asthma aggravation. Category 2 and 3 water introduces bacteria and pathogens that pose immediate health risks. Our IICRC-certified restoration process eliminates these hazards through proper extraction, antimicrobial treatment, dehumidification, and air filtration using HEPA-equipped scrubbers.
It depends on the severity and category of the water damage. Minor Category 1 incidents in Hilo homes often allow you to remain in unaffected areas while we work. However, for extensive damage or Category 3 black water situations, we may recommend temporary relocation for your safety. Our team coordinates with your insurance company on additional living expenses if displacement is necessary.
Honest feedback from property owners who trusted Mystic Relief & Construction with their restoration projects.
"Credible and outstanding relief and construction company! One of the best in the state."
"We hired Shane at Mystic Relief and Construction to complete renovation on our rental property. He sent his team out the next day to fix a few windows and replace the deck. We will be using Mystic Relief Solutions for all of our rentals."
"Had a pipe burst in the middle of the night and these guys were out within the hour. They extracted all the water, set up drying equipment, and handled everything with our insurance company. Could not have asked for a better experience during a stressful situation."
We also provide water damage restoration services in these neighboring communities.